BPO

Konecta provides specialized BPO and contact centre services to local and foreign clients, offering strategic custom outsourcing solutions that allow them to stand out in a highly competitive market. In 2015, Konecta chose Pyplan to implement an Integrated Budgeting and Control System for:

•  Modelling the key business variables, including an HR Module for running consistent market scenarios;
• Reducing risk in decision making, which translates into a reduction in costs and an increase in the shareholder’s confidence;
• Aligning the operational plans with the strategic objectives and the budget.